Introduction
Terracom S.A., here in after referred to as Company, is an Informatics Service Provider, based in Thesi Ntousia, Bafra, Ioannina, Greece, with Tax Number EL099533677, Tax Office Ioannina and telephones (+30) 2651094333 and Fax Number (+30) 26510 94334. Terracom is the developer of Workeen AI mobile and web application, which is an innovative AI-driven platform that streamlines employee scheduling in shift-based workplaces while offering tools to keep employees informed about their schedules and enhancing communication.
The Web application Service is located at https://app.workeen.ai/ (hereinafter “Service Website”) and is operated by Terracom S.A. (hereinafter “Company”, “we” or “us”).
For the purposes of these Terms of Use (hereinafter “Terms”) “you” and “your” shall mean an individual or a legal entity that is eligible to be bound by these Terms.
Legal Agreement
Terracom S.A. provides its services to users subject to these Terms. Please read these Terms carefully. By completing the registration process on the Service Website and/or upgrading to one of the service plans offered therein, you are stating that you are eligible for a user account.
By accepting these Terms or by using the Service, you acknowledge that you have read, understand and agree to be bound by these Terms. If you disagree with any part of these Terms, you should leave the Service Website and discontinue using the Service immediately.
If you are using the Service on behalf of any entity, you represent and warrant that you are authorized to accept these Terms on such entity’s behalf, and that such entity agrees to indemnify you and Terracom S.A. for violations of these Terms.
Terracom S.A. reserves the right to modify these Terms from time to time without prior notice. Such modifications shall be effective upon posting them on the Terracom S.A. website located at https://workeen.ai/. You agree to be bound to any changes of these Terms when you use the Service after any such modification is posted. It is therefore important that you review these Terms each time you make a purchase in the Service to understand the terms and conditions that apply to your use of the Service.
The Company aims the best possible service and satisfaction of the clients. This can be achieved only by developing confidence between the clients and the Company. Clients of the Company or visitors of the web site will be referred to as Clients, whether they make orders or utilize services of the Company.
Registration
To begin using the service, you need to contact us to purchase a subscription based on the number of employees required, with the option to add additional services as needed.
Once your subscription is processed, we will create an account using the provided email address, configured for the agreed number of employees, and we will provide you with credentials to access the Service Website.
You agree to provide accurate and up-to-date information about yourself, maintain the security of your password, and accept all risks associated with unauthorized access to your account. You acknowledge that you are solely responsible to Terracom S.A. for all activities that occur under your account.
Grant of right to use
Subject to these Terms Terracom S.A. grants to you a limited, revocable, non-exclusive right to use the Service solely as provided in your Service Plan. The limitation in employees number depends on your Service Plan. You may use the Service only for one Company (or only for one Entity in case you are representing an Entity) per Service Plan. You may use the Service during the subscription period, provided you have paid and continue to pay the subscription fees, if applicable.
We hereby acknowledge, without limitation of the above said, your right and ownership to the data contained in the Service reports. The granted right shall terminate immediately when you fail to comply with these Terms.
Intellectual property
Web site content, such as images, designs, graphics etc. is intellectual property of the Company and is protected under the relevant provisions of Greek law, European law and international conventions. Any copying, distribution, sale, derivative creation or misleading the public about the actual provider of the web site content is against the law. Any reproduction, republication, loading, communication, distribution or transmission or any other use of the content, in any manner, for commercial purposes is allowed only after prior written authorization of the Company or any other copyright holder. The images, logos and distinctive features representing the Company or third parties and their products or services are trademarks of the Company or third parties and are protected by the relevant Greek and European trademark laws. Their appearance on the web site does not imply license on the assignment or use of any third party.
Terms of payment
The Service is provided to customers based on a selected subscription. By upgrading the current Service plan to another, customers agree to pay all related fees, including one-time or recurring charges, at the prices applicable at the time of purchasing the Service subscription.
The billing period may be either monthly or annual, depending on the customer’s choice when upgrading or changing the Service subscription.
Unless there is an explicit written agreement, all Service subscription fees and charges are non-refundable.
Confidentiality
Terracom S.A. shall never share your Service reports and any other information related to your projects in the Service account with third parties or with other business units of Terracom S.A. without your prior written consent, except for the purpose of performing Terracom S.A. obligations under these Terms or if required by law, regulation, or court order. If so forced, we agree to give you as much notice as is reasonably practicable prior to disclosing such information. The privacy of the Service users is very important to Terracom S.A., therefore the use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by this reference.
Termination
The Service users may terminate these Terms at any time by sending a notice to Terracom S.A. anytime they wish to.
Terracom S.A. may terminate these Terms if Terracom S.A. finds that a user has repeatedly violated these Terms. The termination shall be effective immediately or as may be specified in the notice.
Upon notification of termination by either party, a user must cease using the Service.
In the event of any termination a user shall not be entitled to any refunds of any subscription fees, any other fees, or any outstanding balance for Service rendered through the date of termination.
General
These Terms shall be governed by and construed in accordance with the laws of Greece without regard to conflict of laws principles. Any action relating to these Terms must be brought in the state courts located in Ioannina, Greece and you irrevocably consent to the jurisdiction of those courts and waive any claim that those courts constitute an inappropriate venue or inconvenient forum.
The Terms constitute the entire agreement between you and Terracom S.A. and govern your use of the Service, superseding any prior agreements between you and Terracom S.A. If any provision of the Terms is held by a court of competent jurisdiction to be contrary to law, such provision shall be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms will remain in full force and effect.
By using the Service, you agree to receive occasional emails from Terracom S.A. These emails shall include notices about your account and information concerning or related to the Service. These emails shall be a part of your relationship with Terracom S.A. You agree that any notice, agreements, disclosure or other communications that Terracom S.A. sends to you electronically shall satisfy any legal communication requirements.
You may not assign these Terms to anyone, and any assignment of these Terms by you will be null and void.
The section titles and numbering of these Terms are displayed for convenience and shall have no legal effect.
If you have any questions or comments about these Terms, please contact us at info(at)workeen(dot)ai
